Leads & Referrals

How Are Leads Assigned to Agents?

Seller referrals are assigned based on the MLS coverage areas selected in your Agent Profile.When a seller purchases a Flat Fee MLS package or requests the MLS Pro agent assistance ...

How Do I Claim a Lead?

When a qualifying seller is matched to your coverage area, you will receive a notification with instructions for claiming the referral.Once claimed, the seller's information will b ...

What Happens After I Claim a Lead?

Once you claim a referral:Step 1: Contact the SellerIntroduce yourself and explain the services available. Make sure to click “Contacted seller” in your dashboard under “Claimed Li ...

How Quickly Do I Need to Contact a Seller?

Agents are expected to contact referred sellers as quickly as possible.As a best practice, sellers should be contacted the same day a referral is received and no later than 5:00 PM ...

Can I Decline a Lead?

Yes.If you are unable to service a referral due to coverage area limitations, scheduling conflicts, licensing restrictions, or other circumstances, you may decline the opportunity. ...

What Happens If I Don't Contact a Seller?

Prompt communication is a key part of the FSBO.com Agent Program.Failure to contact sellers within the required timeframe may result in:Seller complaintsReduced seller satisfaction ...

Can Multiple Agents Contact the Same Seller?

No.Once a referral has been claimed by an eligible Partner Agent, that seller is assigned to that agent for the services requested.This helps create a clear and professional experi ...

What Types of Sellers Will I Receive?

Seller referrals may include homeowners interested in:Flat Fee MLS listingsMLS Pro servicesGeneral real estate guidancePricing assistanceMLS exposureEach seller's needs may be diff ...

What Information Will I Receive About a Seller?

Once a referral is assigned and claimed, you'll typically receive information such as:Seller nameContact informationProperty addressPackage selectedRelevant listing detailsThis inf ...

What If a Seller Doesn't Respond?

Not every seller will respond immediately.Recommended Follow-Up:Call the sellerSend an emailLeave a voicemailAttempt multiple follow-up contacts over several daysMany sellers are b ...

Can I Receive Referrals in Multiple MLS Areas?

Yes.Many Partner Agents service multiple MLS systems and geographic areas.To receive referrals in additional locations, simply update your profile and MLS coverage areas.The more M ...

Can I Offer Additional Services to Sellers?

Yes.Agents may discuss additional services that could benefit the seller.However, sellers should never be pressured into upgrading services or changing their preferred selling stra ...

How Do I Get Seller Leads Through MyPlus Leads?

FSBO.com has partnered with MyPlus Leads to help real estate agents connect with motivated home sellers through daily lead opportunities.As an FSBO.com user, you can sign up using ...

Leads & Referrals: Best Practices

Do:✔ Contact sellers promptly✔ Explain services clearly✔ Set expectations early✔ Follow up consistently✔ Provide excellent customer serviceDon't:✘ Delay contacting new referrals✘ P ...