The Billing & Payments section of your FSBO.com account allows you to manage your subscription, view payment history, update payment methods, and download invoices. Depending on your account type and services purchased, you may also see recurring subscription charges, listing fees, or one-time purchases.
Accessing Billing & Payments
To manage your billing information:
Sign in to your FSBO.com account.
Navigate to Settings
Select Billing
From this page, you can review your subscription information and manage your subscription.
Accepted Payment Methods
FSBO.com accepts major credit and debit cards for subscription and listing purchases.
Your selected payment method will be securely stored for future recurring payments, if applicable.
Updating Your Payment Method
To update your payment information:
Go to Billing
Go to Manage Subscription
Select Update Payment Method.
Enter your new payment information.
Save your changes.
Your new payment method will be used for future charges.
Viewing Payment History
Your payment history includes downloadable files for your subscription payments.
Each transaction includes the payment date, amount, and payment status.
Downloading Invoices or Receipts
Invoices and payment receipts are available from your payment history.
To download a receipt:
Open Billing
Manage Subscription
Select View Receipt or Download Invoice, if available.
Managing Your Subscription
If your account includes a recurring subscription, you can:
View your current subscription.
Review your renewal date.
Update your payment method.
Cancel your subscription, if applicable.
Please note that canceling a subscription may affect access to certain premium features and services. Cancellations will also affect client connections and seller discounts that came with the connection to your account.
Failed or Declined Payments
If a payment cannot be processed, you may see a failed payment notification.
Common reasons include:
Expired payment card.
Insufficient funds.
Incorrect billing information.
Bank security restrictions.
If a payment fails:
Verify your payment information.
Update your payment method if necessary.
Retry the payment.
If the issue continues, contact your financial institution before contacting FSBO.com Support.
Refunds
Refund eligibility depends on the product or service purchased and the applicable Terms of Service.
If you believe you were charged in error or have questions regarding a payment, contact FSBO.com Support with your account information and transaction details.